Version of 28/09/2026
This English version is provided for convenience; the French version prevails. Read the French version.
These terms of sale (the "Terms of Sale") govern the subscription to, and provision of, the ResellOS service, an online software for managing a business that resells goods, in particular second-hand goods, available at app.resell-io.com and supplemented by an extension for the Chrome browser (the "Service").
The Service is reserved exclusively for business customers: companies, sole traders and self-employed individuals acting for the purposes of their commercial, craft or professional activity (the "Client"). It is not offered to consumers.
When registering, the Client declares that it is acting in a business capacity and provides its SIRET number (for French businesses) or, if established outside France, its company registration number (company number, EIN). The Client warrants that this declaration is accurate. As the contract is concluded between businesses, the provisions of the French Consumer Code do not apply to it.
In accordance with Article L. 441-1 of the French Commercial Code, these Terms of Sale are the sole basis of the commercial relationship. They prevail over any other document of the Client, in particular its own purchasing terms. Use of the Service is also governed by the Terms of Use; in the event of a conflict, these Terms of Sale prevail as regards the sale of the subscription.
Creating an account requires express acceptance of these Terms of Sale and of the Terms of Use by ticking a box. The date of acceptance and the version of the terms accepted are recorded.
The Service is published and sold by NAVIR, a French simplified joint-stock company (société par actions simplifiée, SAS) with share capital of €65,000, whose registered office is at 71 rue Riquet, 75018 Paris, France, registered with the Paris Trade and Companies Register (RCS) under number 951 985 175 (SIRET of the registered office: 951 985 175 00029), EU VAT number: FR57 951 985 175.
Contact: support@resell-io.com. Telephone: +33 6 72 18 89 56.
The Service allows the Client, among other things, to catalogue items, prepare and publish listings on third-party marketplaces (for example Vinted, eBay, Leboncoin or Vestiaire Collective), and track sales, margins and shipments. Some features use artificial intelligence to write listing text or edit photos.
The exact content of each subscription plan (Starter, Pro, Expert) and of the paid add-ons is described on the Pricing page on the day of subscription. ResellOS is neither affiliated with nor a partner of any third-party marketplace.
Every new account starts with a 14-day free trial, with no commitment and no card required. At the end of the trial, access to the features of the Service is suspended until a subscription is taken out. No payment is taken automatically at the end of the trial.
The trial is limited to one account per Client. NAVIR may refuse a new trial where multiple accounts are created to extend the free period.
As the Service is reserved for business customers, prices are shown excluding tax, in euros, pounds sterling or US dollars, on the Pricing page and in the Account area of the app; VAT at the applicable rate (20% at the date of these terms) is added. A tax-inclusive display is offered for information. Invoices show the amount excluding tax, the VAT and the amount including tax. The applicable price is the price excluding tax shown at the time of subscription, plus any applicable VAT.
Clients established outside France. For Clients established in the United Kingdom, French VAT is not charged where the Client provides its UK VAT number: the Client accounts for any UK VAT due under the reverse charge mechanism. For Clients established in the United States, prices exclude any sales or use tax that may apply; any such tax is borne by the Client. Clients whose account is in pounds sterling or US dollars are billed in that currency, at the price excluding tax shown in that currency at the time of subscription.
Paid add-ons are billed either monthly, on top of the subscription, or by usage (for example per photo processed by AI), as stated for each add-on. Usage-based consumption is billed for the monthly period in which it occurred.
NAVIR may change its prices. Any price change to a current subscription is notified to the Client by email at least 30 days before it takes effect and applies only from the following renewal. A Client who does not accept the new price may cancel its subscription before that date, at no cost.
The subscription is taken out from the Account area of the app. Payment is made exclusively by bank card, through the secure payment provider Stripe. NAVIR never sees or stores card numbers.
The subscription price is payable in advance, by charge to the registered card: on subscription, then on each renewal date, monthly or yearly depending on the billing period chosen. The yearly subscription is billed in a single payment, at the price of ten months of the corresponding monthly subscription, for twelve months of access. Usage-based consumption is charged on the renewal date following the period concerned. No discount is granted for early payment. Invoices are made available to the Client electronically.
Late payment. If a charge fails or payment is late, the sums due automatically bear, from the day after the due date and without prior reminder, late payment penalties calculated at the interest rate applied by the European Central Bank to its most recent refinancing operation, plus 10 percentage points. The Client is also automatically liable for a fixed recovery fee of €40, in accordance with Articles L. 441-10 and D. 441-5 of the French Commercial Code, without prejudice to additional compensation on proof where the costs incurred are higher.
If payment is not made within 8 days of the Client being informed, NAVIR may suspend access to the paid features of the Service, without prejudice to the sums due.
The subscription is concluded for one month or one year, depending on the billing period chosen at subscription. It renews automatically for successive periods of the same length, unless cancelled under the conditions of Article 8.
The Client may cancel its subscription at any time, at no cost and without giving reasons, from the Account area of the app or by writing to support@resell-io.com. Cancellation takes effect at the end of the period already paid (month or year depending on the billing period chosen): the Client keeps access to the Service until that date and no further charge is made afterwards. The current period is not refunded, not even pro rata.
NAVIR may terminate the subscription in the event of a serious breach by the Client of these Terms of Sale or of the Terms of Use, after formal notice that has remained without effect for 15 days, or without notice in the event of fraudulent or unlawful use of the Service, or of a false declaration of business status.
After the subscription ends, the Client's data is kept and deleted according to the periods set out in the privacy policy. Before the end of its subscription, the Client may ask support for a copy of its data.
The Client undertakes to provide accurate information when registering, to keep its login details confidential and to use the Service in accordance with the Terms of Use, applicable regulations and the terms of use of the marketplaces on which it publishes its listings.
The Client remains solely responsible for its selling activity: accuracy of its listings, relations with its buyers, tax, social security and reporting obligations (turnover, VAT where applicable). The tracking tools provided by the Service (for example aids to calculating social contributions or VAT) are indicative aids that do not replace official returns or the advice of an accountant.
NAVIR uses reasonable means to make the Service available 24 hours a day, 7 days a week, under a best-efforts obligation. Access may be interrupted for maintenance or updates, or in the event of force majeure; NAVIR endeavours to notify the Client of scheduled interruptions.
Features that interact with third-party marketplaces depend on how those marketplaces operate. A technical or contractual change decided by a marketplace may limit or interrupt a feature without NAVIR being held liable.
NAVIR is bound by a best-efforts obligation. It can only be held liable in the event of fault proven by the Client, and its liability is limited to direct and foreseeable damage.
All indirect damage is excluded, in particular loss of turnover, profit, customers, opportunity or data not backed up by the Client, as well as the consequences of decisions taken by third-party marketplaces regarding the Client (in particular the suspension or closure of a seller account), of the content of listings published by the Client, and of text or images generated by AI and published without being checked by the Client.
In any event, and for all causes combined, NAVIR's total liability under the contract is capped at the amount excluding tax actually paid by the Client for the Service during the 12 months preceding the event giving rise to the claim. This limitation does not apply in the event of gross negligence or wilful misconduct, or to personal injury.
Any action by the Client against NAVIR must be brought within one year of the event giving rise to the claim.
Neither party is liable for a failure resulting from force majeure within the meaning of Article 1218 of the French Civil Code, including the failure of a hosting, energy or telecommunications provider, or a decision of a third-party marketplace. If the impediment lasts more than 30 days, either party may terminate the subscription without compensation.
NAVIR processes the personal data of the Client and its representatives in accordance with its privacy policy. For third-party data that the Client records in the Service (buyers, suppliers, consignors), NAVIR acts as the Client's processor, under the conditions described in that policy.
The Service, its software, trade marks and content remain the property of NAVIR. The subscription grants the Client a non-exclusive, non-transferable right of use, for the needs of its own business and for the duration of the subscription. The Client retains ownership of the content it records in the Service.
Unless the Client objects in writing to support, NAVIR may mention the Client's name as a commercial reference.
NAVIR may amend these Terms of Sale. The new terms are notified to the Client by email at least 30 days before they come into force and apply from the following renewal. A Client who does not accept them may cancel its subscription before that date.
Any complaint should be sent to support@resell-io.com. The parties will try to settle any dispute amicably before referring it to the competent court.
These Terms of Sale are governed by French law. Any dispute relating to their formation, interpretation or performance falls under the exclusive jurisdiction of the Paris Commercial Court (Tribunal des activités économiques de Paris for the duration of its trial period), including for summary proceedings, where there are several defendants or in third-party claims.